HistoricalMetricName

public enum HistoricalMetricName : String, CustomStringConvertible, Codable

Undocumented

  • Undocumented

    Declaration

    Swift

    case contactsQueued = "CONTACTS_QUEUED"

  • Undocumented

    Declaration

    Swift

    case contactsHandled = "CONTACTS_HANDLED"

  • Undocumented

    Declaration

    Swift

    case contactsAbandoned = "CONTACTS_ABANDONED"

  • Undocumented

    Declaration

    Swift

    case contactsConsulted = "CONTACTS_CONSULTED"

  • Undocumented

    Declaration

    Swift

    case contactsAgentHungUpFirst = "CONTACTS_AGENT_HUNG_UP_FIRST"

  • Undocumented

    Declaration

    Swift

    case contactsHandledIncoming = "CONTACTS_HANDLED_INCOMING"

  • Undocumented

    Declaration

    Swift

    case contactsHandledOutbound = "CONTACTS_HANDLED_OUTBOUND"

  • Undocumented

    Declaration

    Swift

    case contactsHoldAbandons = "CONTACTS_HOLD_ABANDONS"

  • Undocumented

    Declaration

    Swift

    case contactsTransferredIn = "CONTACTS_TRANSFERRED_IN"

  • Undocumented

    Declaration

    Swift

    case contactsTransferredOut = "CONTACTS_TRANSFERRED_OUT"

  • Undocumented

    Declaration

    Swift

    case contactsTransferredInFromQueue = "CONTACTS_TRANSFERRED_IN_FROM_QUEUE"

  • Undocumented

    Declaration

    Swift

    case contactsTransferredOutFromQueue = "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE"

  • Undocumented

    Declaration

    Swift

    case contactsMissed = "CONTACTS_MISSED"

  • Undocumented

    Declaration

    Swift

    case callbackContactsHandled = "CALLBACK_CONTACTS_HANDLED"

  • Undocumented

    Declaration

    Swift

    case apiContactsHandled = "API_CONTACTS_HANDLED"

  • Undocumented

    Declaration

    Swift

    case occupancy = "OCCUPANCY"

  • Undocumented

    Declaration

    Swift

    case handleTime = "HANDLE_TIME"

  • Undocumented

    Declaration

    Swift

    case afterContactWorkTime = "AFTER_CONTACT_WORK_TIME"

  • Undocumented

    Declaration

    Swift

    case queuedTime = "QUEUED_TIME"

  • Undocumented

    Declaration

    Swift

    case abandonTime = "ABANDON_TIME"

  • Undocumented

    Declaration

    Swift

    case queueAnswerTime = "QUEUE_ANSWER_TIME"

  • Undocumented

    Declaration

    Swift

    case holdTime = "HOLD_TIME"

  • Undocumented

    Declaration

    Swift

    case interactionTime = "INTERACTION_TIME"

  • Undocumented

    Declaration

    Swift

    case interactionAndHoldTime = "INTERACTION_AND_HOLD_TIME"

  • Undocumented

    Declaration

    Swift

    case serviceLevel = "SERVICE_LEVEL"

  • Declaration

    Swift

    public var description: String { get }